FAQ

What are the delivery charges?

The delivery days shall be depending on the transportation. We never offer door-to-door delivery of our products to customers. It will be delivered to the nearest branch office of our transporter. Delivery shall be made a minimum of 45 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 15 business days. The delivery shall be made by a third-party logistics partner (3PL) we shall not be responsible for any delay in delivery of the Products. Our product’s price is excluding the delivery charge. Therefore, the buyer/customer has to pay the charge of a third-party logistic partner.

How Long will it take to get my package?

Delivery shall be made a minimum of 45 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 15 business days. The delivery shall be made by a third-party logistics partner (3PL) we shall not be responsible for any delay in delivery of the Products. Our product’s price is excluding the delivery charge. Therefore, the buyer/customer has to pay the charge of a third-party logistic partner.

How Do I Track My Order?

You can visit our track order page (https://micromill.in/track-your-order/) and fill the form with email id and order id to get the status of your product.

How Do I Place an Order?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

How Should I to Contact if I Have Any Queries?

If you have questions regarding our online store (ordering, account questions, technical questions), please contact [email protected]

On pricing and shipping-related issues, you can contact customer support at [email protected] or call +91 9909806644 .

Do I Need an Account to Place an Order?

Yes. You can browse through the collection without creating an account and select the products you like. But, to be able to buy, you need to set up an account which is a fairly easy process.

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